c766 Privacy Policy

This Privacy Policy ("Policy") describes how c766 ("the Platform", "we", "us", "our") collects, uses, stores and discloses personal data relating to users ("you", "your") who access or interact with the c766 website at https://c766.org, including all sports betting, live casino, crash game and virtual sports features available through it. This Policy forms part of the c766 Terms and Conditions. By registering an account or using the Platform in any way, you acknowledge that you have read and understood this Policy.

c766 is committed to handling all personal data responsibly, transparently and securely. We collect only the data that is necessary to operate the Platform, comply with applicable obligations, and provide a safe and fair gaming environment for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi and beyond. We do not sell personal data to third parties under any circumstances.

1. About c766 as Data Controller

c766 operates the online gaming and sports betting platform accessible at https://c766.org. For the purposes of this Policy, c766 is the data controller — meaning we are the entity that determines the purposes and means of processing personal data relating to users of the Platform. If you have any questions or concerns about how we handle your personal data, or if you wish to exercise any of your rights under this Policy, please contact us via the support email address displayed in the footer of this website.

2. Personal Data We Collect

c766 collects personal data in three broad categories: data you provide directly to us, data generated by your use of the Platform, and data we receive from third parties such as payment processors and identity verification providers. A full breakdown of each category is provided below.

Data You Provide Directly

• Registration data: your full name, date of birth, mobile phone number, email address (if provided), and preferred language.
• KYC identity documents: national ID card (NID), passport or other government-issued identification document, plus any supporting documents requested during enhanced due diligence checks.
• Financial data: deposit and withdrawal amounts, transaction dates and times, bKash/Nagad/Rocket wallet numbers used for transactions, and bank account details where applicable.
• Customer support communications: messages, emails and records of any interaction between you and the c766 support team, including the content of your queries and our responses.

Data Generated by Platform Use

• Betting and gaming activity: bet placement history, game session records, wager amounts, wins and losses, bonus usage, and responsible gaming tool activations.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and approximate geolocation derived from IP address.
• Session data: login timestamps, session duration, pages visited, features accessed, and error logs generated during your session.
• Cookie data: session cookies required for Platform operation, preference cookies for language and display settings, and analytics cookies (see the Cookies section below).

Data from Third Parties

• Payment gateway confirmation data: transaction reference numbers, payment status codes and timestamps provided by bKash, Nagad, Rocket or other payment service providers upon processing a transaction.
• Identity verification results: the outcome of automated and manual age and identity checks conducted by third-party KYC service providers on our behalf, including document authenticity scores.
• Fraud and AML screening results: outcomes from automated transaction monitoring, sanctions screening and politically exposed person (PEP) checks carried out as part of our anti-money laundering obligations.

3. How We Use Your Personal Data

The table below sets out the main purposes for which c766 uses your personal data, along with the category of data used for each purpose.

4. Legal Basis for Processing

c766 processes personal data only where we have a valid legal basis for doing so. The legal bases on which we rely are as follows:

• Contract performance: processing necessary to provide the services you have requested, including account management, bet settlement and payment processing.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering (AML) regulations, age verification requirements and fraud reporting obligations.
• Legitimate interests: processing carried out in pursuit of c766's legitimate business interests, including Platform security, fraud detection, product improvement and responsible gaming monitoring, provided such interests are not overridden by your fundamental rights.
• Consent: where we rely on consent as the legal basis (for example, for optional marketing communications), you may withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. KYC and Identity Verification

As part of c766's commitment to responsible gaming and regulatory compliance, we require all account holders to complete Know Your Customer (KYC) identity verification before a withdrawal can be processed, and at any earlier point where we have reason to verify a player's identity. KYC verification may involve:

• Submission of a government-issued photo ID (NID, passport, driving licence) to confirm identity and date of birth.
• Submission of a document confirming your current address (recent utility bill, bank statement or similar), where required for enhanced due diligence.
• Source-of-funds documentation for accounts where deposit activity exceeds applicable thresholds under AML monitoring rules.

KYC documents submitted to c766 are used solely for identity verification, age confirmation and AML compliance. They are stored securely and are not used for any other purpose. Verified documents are retained for the period required by applicable regulations and then securely deleted.

6. Sharing Your Personal Data

c766 does not sell your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment service providers (bKash, Nagad, Rocket and others): we share the minimum necessary transaction data to process deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations.
• KYC and identity verification providers: we share identity documents and registration data with our contracted KYC partners solely for the purpose of conducting verification checks on our behalf.
• Law enforcement and regulatory authorities: we may be required by applicable law to disclose personal data to Bangladeshi or international law enforcement agencies, financial intelligence units or other regulatory bodies. We will disclose only the data specifically required by a valid legal demand.
• Technology and infrastructure providers: c766 uses contracted hosting, security and analytics service providers who may process personal data on our behalf as data processors. All such providers are bound by data processing agreements that prohibit them from using your data for their own purposes.

Where personal data is transferred to service providers located outside Bangladesh, c766 takes appropriate steps to ensure that such transfers are subject to adequate safeguards, including contractual protections equivalent to those applying to data processed within Bangladesh.

7. Payment Data and Financial Privacy

c766 does not store full bKash, Nagad or Rocket wallet credentials or full payment card numbers on its own servers. Payment transactions are processed via secure payment gateway integrations. c766 retains only the transaction reference numbers, amounts, dates, and partial wallet identifiers necessary to maintain accurate account records, process withdrawals and investigate disputed transactions.

All financial data is subject to enhanced security controls and access restrictions. Access to financial records within c766 is limited to authorised personnel with a legitimate operational need. Transaction logs are retained for the period required by applicable financial regulations and then securely purged.

8. Cookies and Tracking Technologies

c766 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and analyse usage patterns. The table below summarises the categories of cookies we use:

You may adjust your browser settings to block or delete cookies. Please note that disabling essential cookies will impair Platform functionality. Blocking analytics cookies will not affect your ability to place bets or access games.

9. Data Retention

c766 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and registration data: retained for the lifetime of the account and for a minimum of 5 years after account closure, in accordance with applicable AML record-keeping requirements.
• KYC identity documents: retained for the period required by applicable AML and financial regulations, typically 5 years from the date of verification or account closure (whichever is later).
• Customer support records: retained for up to 3 years from the date of the last support interaction, unless a longer period is required to resolve an outstanding dispute or comply with a legal obligation.

10. Data Security

c766 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls and role-based permissions for internal systems, regular security reviews of Platform infrastructure, and secure deletion procedures for data that has reached the end of its retention period.

Whilst c766 takes all reasonable precautions to secure personal data, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that affects your personal data in a material way, c766 will notify affected users without undue delay and will take all necessary steps to mitigate any harm.

11. Your Data Rights

Subject to applicable law and the verification of your identity, you have the following rights in relation to your personal data held by c766:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: in certain circumstances you may ask us to delete your personal data. This right does not apply where we are required to retain data by law (for example, AML record-keeping obligations).
• Right to restriction: you may ask us to restrict how we process your personal data in certain circumstances, for example where you contest the accuracy of the data we hold.
• Right to object: where we process your personal data on the basis of legitimate interests, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact the c766 support team via the email address displayed in the site footer. We will acknowledge your request within 5 business days and respond in full within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension.

12. Protection of Minors

c766 does not knowingly collect personal data from persons under the age of 21. The Platform is strictly for adults aged 21 and above. If you are under 21, you must not register, use or attempt to access c766. If c766 discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the account closed. If you believe a minor has registered on the Platform, please notify us via the support email displayed in the footer so that we can take immediate action.

13. Changes to This Privacy Policy

c766 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we collect, use or share your personal data — we will notify you via the Platform or by email to your registered address at least 7 days before the changes take effect.

The date of the most recent update to this Policy is displayed at the top of this page. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, please close your account and cease using the Platform before the effective date.

14. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how c766 has handled your personal data, please contact the support team using the email address displayed in the footer of this website. All privacy-related enquiries are handled by c766's designated support staff and will be acknowledged within 5 business days.